Manager (m/f/d) Marketing Member Experience
Shaping member relationships – strengthening communication – creating experiences
The Organization of Advertisers in the German Brands Association (OWM) represents the interests of more than 100 advertising companies in Germany vis-à-vis the media, market partners and politics. Our members include leading brands from a wide range of industries – including Allianz, BMW, CEWE, Deutsche Telekom, Ferrero, GetYourGuide, Haribo, Nestlé, Procter & Gamble, SEAT and Unilever.
As the central point of contact for our members, you actively shape their experience across all relevant touchpoints. You combine service orientation with strong communication skills and organizational talent, know the needs of our community and make a significant contribution to the further development of our member offers and formats.
Your tasks:
- Personal support and assistance for our members from day one
- Management and maintenance of our CRM system and content management of the OWM website, including agency management
- Organization and implementation of member formats and member offers (e.g. webinars)
- Planning and implementing the communication of our offers via email, website, LinkedIn and newsletter
- Tracking and analyzing member engagement for the continuous development of our offerings
- Participation in member recruitment and retention measures
- Support in the organization and implementation of live events of the association (e.g. OWM Connect Day, OWM Summit)
What you bring with you:
- Commercial training or completed (business) studies
- Professional experience in companies or agencies, ideally in marketing, client or community management
- Very good, fluent German and good English skills
- Strong communication skills and service orientation
- Structured, independent, team-oriented and solution-oriented way of working
- Very good knowledge of the MS Office Suite
Your attention to detail is reflected in the quality of your work – you work carefully, think along with others and always keep an eye on the big picture. You are flexible and pragmatic, you are not afraid to ask questions and you shape the member experience with conviction and enthusiasm.
What we offer:
- Varied and responsible tasks with creative freedom
- Dedicated team with flat hierarchies and an open corporate culture
- Attractive workplace in Berlin-Mitte (Unter den Linden)
- Flexible home office arrangement
- Attractive vacation policy
- Exciting insights into the work of leading brand companies
- Participation in exclusive events and further training opportunities
Become part of our team and shape the future of OWM with us.
We look forward to receiving your application. Please send your application, stating your salary expectations and earliest possible starting date, to
ORGANIZATION OF ADVERTISING DRIVERS IN THE MARKETING ASSOCIATION (OWM)
Unter den Linden 42
10117 Berlin
personal@owm.de