25 km
Microsoft Digital Store Site Merchandiser DACH (m­­/­­f­­/­­d) 26.11.2022 Microsoft Deutschland GmbH deutschlandweit
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Microsoft Digital Store Site Merchandiser DACH (m/f/d)
Aktualität: 26.11.2022


26.11.2022, Microsoft Deutschland GmbH
Microsoft Digital Store Site Merchandiser DACH (m/f/d)
Building and maintaining the Site Merchandising content plan and aligning with local & regional stakeholders to ensure key products, promotions and customer messages are present. Ownership of the end-to-end customer journey and ensuring products, services, sales motions and customer messages are clear and accurate. Creating thorough and accurate briefs via merchandising tools to ensure Site Operations and Production teams can build to specification. Conducting regular and thorough 'shop the store' and QA checks to ensure strong execution and a smooth customer experience. Analyze site metrics and related data to identify opportunities to improve conversion rate and drive revenue growth across assigned product categories, upsell and cross sell motions. Use analytics tools, customer verbatim and market trends to turn data into insights and share with the worldwide Microsoft Stores team. Partner to develop and implement 'test and learn' frameworks to optimize site performance and site experience. Keep up to date with online and ecommerce marketing trends in the region and globally, and develop programs and testing solutions to optimize site performance Partner with key stockholders to influence and coordinate merchandizing activities required for store category management, demand generation, targeted traffic, EDMs, social.
3-5 years of ecommerce experience in driving site merchandising, digital marketing or similar disciplines A deep understanding of e-tailers and ecommerce in Germany, both current and emerging, with the ability to translate marketing needs into program execution to drive store performance Deep familiarity with customer data and consumer insights; high degree of comfort with sales data analysis Native German speaker and excellent communication skills tailored for audience and context in English with other language skills a preference. A character that exemplifies Microsoft values including integrity, honesty, openness, personal excellence, constructive self-criticism, continual self-improvement, and mutual respect Passionate about the customer with a strong interest in understanding and driving user behavior Analytical and process-oriented, comfortable learning data analysis tools Comfortable in a fast-paced, dynamic environment Positive, energetic attitude Willingness to be flexible and pivot across multiple tasks as necessary